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"I'm pretty comfortable with the aspiration to be in a unique special relationship as long as we remember it needs to be created," he says.
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针对近期资本市场担忧 AI 智能体将颠覆按座席收费模式的「SaaS 末日论（SaaSpocalypse）」，Benioff 在会上指出，行业并非首次面临此类危机，而企业级 SaaS 因集成 AI 智能体而变得更具护城河。
But Dorsey’s statement comes as companies are still in the early stages of AI adoption. A 2025 McKinsey report found that most firms are still experimenting with AI implementation, and nearly two-thirds have yet to scale the technology. Moreover, a recent survey of 6,000 CEOs and other executives of firms across the U.S., the U.K., Germany, and Australia from the National Bureau of Economic Research found that AI has yet to show any major impact on their operations.
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